“I am more than happy to say I was deeply impressed with the help you gave me. I was in a very difficult corner and had been told by others I had lost all my data. This you rectified with manners and professionalism. I cannot speak too highly of your service. I remain grateful to this day. It is now a film - 'The Man Who Sculpted Hares - Barry Flanagan, A Life'. It is scheduled to play on BBC Four at 10.45pm on Tues 2 Oct.
I wish you well for the future and will not hesitate to recommend you”
Wednesday, 29 January 2014
Monday, 13 January 2014
"Service was helpful and prompt, the data was fully recovered from the damaged HD, and returned on a portable drive as promised. Cost was on par with other providers. I would defiantly use the service again"
The Extra Hour IT Consultancy
Monday, 2 September 2013
I thought the service was good – quick, efficient and no problemsRichard Hoult
Would certainly come back to disk doctors again in the unfortunate event that my hard drive corrupts again
Monday, 8 July 2013
Friday, 31 May 2013
"I contacted your offices after our own in-house IT department advised that there was no hope in retrieving data from the corrupted hard drive. I received an excellent, efficient and professional service from yourselves and 95% of my data was recovered"Sharon TaylorCEFA (South)Amey
Friday, 19 April 2013
We think we have managed to recover everything we were looking for.Ian Headley
Thanks again. Shall definitely recommend you to my East Midlands colleagues at the next regional heads of IT meeting.
North Nottinghamshire College
Monday, 18 March 2013
Kind regards,"Thank you so much - I confirm I have received the disc and all my photos are now safely backed up onto hard drive, iPAD and portable drive!! I am very relieved and so grateful for your help - thank you very much once again for your assistance and speed of response".
Sally de Jong
Monday, 25 February 2013
Thursday, 24 January 2013
Monday, 31 December 2012
The service provided by Disk Doctors was excellent for a number of reasons as follows;
· Free media collection.· Very clear contract terms.· Timely and regular progress updates.· Accurate media recovery
On behalf of the Commonwealth Secretariat thank you for your excellent service and great experience.
Gilbert HazelCommonwealth Secretariat
Monday, 10 December 2012
Monday, 19 November 2012
Thursday, 8 November 2012
"Dear Disk DoctorsYou handled my query very efficiently and speedily I was very pleased and relieved that you recovered my dataFrom the initial enquiry to completion I found you efficient and professionalYOu are extremely expensive but worth every pennyI will recommend you."Stephanie MonaghanMiddlesex, UK
Friday, 2 November 2012
I found your company to be most professional and more importantly helpful.
To us the recovery of our data was critical and in this respect your service was 100%.
If I had one request it would be kept up to date on status. I understand what you do is very technical and progress can be very slow. However I would have liked to be kept up to date a couple of times each day even if the information showed no change.
MACKAYS OF CHATHAM
Monday, 22 October 2012
Monday, 15 October 2012
Wednesday, 10 October 2012
Monday, 8 October 2012
“Dear Sir / Madam,
Ref: John Reidy / ACC No.: U4927
You are on a Mission Impossible; you can’t improve on perfection.
Not on the kind of perfection I encountered, at first hand, recently when I sent you my hard drive for a complete recovery job.
I found your service to be of a thoroughly professional nature. I worried about the possible loss of over 20 years of photographic work – I needn’t have if I had any known then what I know now.
Your receptionist, Shakeel Ahmad is a gem and should be minded. He handled all my calls and concerns with the utmost courtesy and professionalism and returned my emailed queries with the same efficiency.
The service was all I had hoped and indeed prayed for. I got everything back on a set of six DVDs.
I have since then passed on your contact details to colleagues and friends and to repair shops in my locality.
May I wish you continued success and wish my fellow photographers peace of mind in the event of the type of accident I encountered and recovered from with your help.
With kind regards….. “
Friday, 21 September 2012
Easy to communicate by telephone and email.
Would have been better to have a choice to be able to have you reinstall and put data back on the machine with new drive installed.
Shakeel was also helpful once I had my machine back in the office and struggled to get data on new drive (Entourage). While he was helpful, ultimately my people had to figure it out.
I would think you could expand your offering by providing concrete explanations for reinstall.
Overall I would recommend you to others.
Monday, 17 September 2012
"Shakeel was very helpful and the service was really useful as otherwise we would have lost a lot of irreplaceable photos.
I still need some help as I cannot work out what has happened with the Outlook files and we are still missing some information from the Shared Laptop.I will give him a call this week to try and work out what to do. If you can not delete what you got from the hard drive until I have spoken to him I would be very grateful.
Thank you and regards"